FixFriends is building an on demand way to call a verified local fixer for the small repairs that pile up in everyday life. Take a photo. Get help fast.
A broken sink. A lamp that will not mount. Furniture that has been in a box for weeks. The pilot opens in München this year, and we are looking for the founding cohort of customers and fixers now.
A broken thing in your home is rarely an emergency. It is just a slow drag on the back of your week. You do not know who to call. You do not trust the random link. You have already postponed it twice. You are tired.
Most people delay home repairs not because they cannot afford them, but because activation energy is hard. Trust is hard. Coordinating a stranger to come into your home is hard.
FixFriends is for the small fixes that do not earn the word emergency but quietly cost you weekends. We make them go away with a photo and a tap, and we treat both sides of the market like adults.
Built for the overwhelmed adult brain. Three taps to a real human at any moment. Status visible at every step. No silent waiting.
One or two photos of what is broken. Daylight is enough. We tell you what to capture and why. WhatsApp works in the pilot.
You see who is coming before you say yes. Name, photo, neighborhood, ratings, insurance status. You can decline without explanation.
Live status from accepted to arrived to done. Transparent price you saw before you booked. No surprise fees.
At any moment in the flow, support is reachable in three taps. If something goes sideways, we handle it. We say no often, and we say it kindly.
There are a lot of marketplaces. Most of them, eventually, become exploitative or untrustworthy. Here is what we will and will not do.
We are not trying to be everything to everyone. The München pilot is shaped around four specific kinds of life where FixFriends should feel like a relief, not an app.
Executive function is hard. The broken thing has been waiting since spring. FixFriends compresses the start of getting it fixed into one photo.
You moved twice in two years. The toolbox is at your parents' place. You should not need to own a stud finder to hang a shelf.
Finding a trusted Handwerker is the hardest unspoken tax on being new in a German city. We make it answerable in one chat.
Verified profiles. Insurance. Live tracking. A real human one tap away. You see who is coming before you say yes, and you can decline without explanation.
Before any app code, we are running one hundred real jobs in München by hand, with a small founding cohort of fixers and a structured intake on WhatsApp.
That is the only way to know what actually hurts in this market, who actually shows up, and what we have to get right before we put a button on it. Most marketplace startups die from building infrastructure before liquidity. We are doing the opposite on purpose.
If you are a Münchner who wants the first hundred fixes, or a fixer who wants in on a venue built around your dignity instead of a take rate, the waitlist is where it starts.
Two minutes. Your answers shape what we ship first, who we recruit, and how the venue treats both sides of the market.
Founding cohort perk: priority access at pilot launch + a personal welcome from the team.
We'll be in touch as the München pilot opens. Founding cohort respondents get priority access and a personal welcome.